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Software Engineer III - Customer Relationship

Kueski

Kueski

Software Engineering, Customer Service
Mexico
Posted on Tuesday, January 23, 2024
About Kueski
Founded in 2012 with the mission to improve the financial lives of people in Mexico, Kueski is the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for its innovative financial services. Its flagship product, Kueski Pay, allows customers to make purchases and pay later, both online and in physical stores and has become the payment choice for a quarter of Mexico's leading e-commerce merchants. Notably, it stands out as the first buy now, pay later (BNPL) option accessible to Mexican consumers on Amazon.com.mx.
Kueski is frequently recognized for its strong, diverse and inclusive company culture. In 2022, Kueski was named one of the most ethical companies in Mexico by AMITAI, and one of the best companies for both young professionals and female talent in Mexico by EFY. The company has also been named to CB Insights’ Fintech 250 list.
Purpose
As a Software Engineer you'll be creating and supporting user-facing software products that customers want to use, and considering functional and non-functional requirements as well as user experience.

Key Responsibilities

  • Mentor and support other software engineers, and feel comfortable collaborating with different teams to accomplish the team's goals.
  • Promote technical excellence and help the team to thrive by constantly making informed decisions that consider tradeoffs, and push the team to follow and improve at their practices.
  • Build products using different technologies, as well as scale them up using cloud computing.
  • Support the team to design and build high quality systems that may involve multiple teams and iterations. Collaborate with other teams to make sure the solution is feasible and aligned with the technical vision.
  • Collaborate with the team, and supporting other team members to achieve the team’s goals while guaranteeing that the team is able to perform their development activities at all times. Deliver at the expectations quantitatively and qualitatively.
  • Responsible for understanding the business in order to evaluatethe trade-offs accordingly and make informed decisions. As well as identify and promote areas of improvement for deliverables, practices and processes, such as identifying and prioritizing tech debt.
  • Collaborate during the early analysis of a project, help the team estimate medium to complex projects, and support the team to translate business requirements into technical requirements.

Position Requirements

  • At least 8 years of progressive experience in software engineering
  • Ability to clearly communicate simple to complex ideas
  • Ability to navigate uncertainty and help the team to find its way
  • Ability to structure ideas and convey them
  • Ability to translate technical language to non technical people
  • Ability to transform requirements into working software in production.
  • Ability to collaborate in an interdisciplinary team.
  • Ability to make decisions based on tradeoffs between business, product and technology.
  • Ability to undertake and lead medium to complex projects that require multiple iterations and may involve different technologies.
  • Experience troubleshooting and debugging problems.
  • Experience in Microservices.
  • Experience with Ruby
  • Strong experience in Software Engineering in backend.
  • How a good Software Development Lifecycle (SDLC) is organized.
  • How the non-functional requirements are part of delivering a solution.
  • Experience on the different types of testing and their importance in the SDLC.
  • Nice to have
  • Experience with AWS
  • Experience with Rails/Grape
  • Experience with Kafka
  • Experience with React
  • Experience with GO

You’ll love working at Kueski because:

  • We have a mission-driven culture focused on customer value, teamwork, humility, and integrity.
  • Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition is embedded in our company processes, systems, and practices.
  • We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success.
  • We´re committed to building an inclusive and diverse team and we know this leads to incredible work.
Kueski: Where talent excellence improves Mexican lives
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