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Director of Product Management, Kueski Cash



Posted on Thursday, October 26, 2023
About Kueski
Founded in 2012 with the mission to improve the financial lives of people in Mexico, Kueski has grown to be one of the largest buy now, pay later (BNPL) and online consumer lending companies in Latin America. Kueski provides financial services to consumers and connects the Mexican economy through its innovative product ecosystem. This ecosystem consists of Kueski Pay, the company's BNPL product available online and in-store, and Kueski Personal Loans, a direct to consumer loan product.
The company is frequently recognized for its strong, diverse and inclusive company culture. In 2022, Kueski has been named one of the most ethical companies in Mexico by AMITAI, and one of the best companies for both young professionals and female talent in Mexico by EFY. The company has also been named to CB Insights’ Fintech 250 list.
The Director of Product Management is a senior leadership role responsible for strategy and product management for Kueski’s personal loans product line, our largest business with a significant impact on the lives of millions of consumers in Mexico.
You will make a direct contribution to achieving the company objectives through your leadership, combining your analytical and product leadership skills to develop a vision and strategy for personal loans, and your technical and cross-group collaboration skills to partner with engineering, design, and other functions to execute on this strategy and deliver strong business results.

Key Responsibilities

  • Translate company vision and strategy into actionable goals and ensure the team has the necessary tools, skills, and talent to be successful
  • Drive our personal loans product roadmap
  • Monitor team performance and quality of deliverables while nurturing a culture of user passion, quality, and accountability
  • Develop a vision and strategy for Kueski’s personal loans business
  • Based on a deep understanding of the market, consumer needs, and competitors, create a differentiated strategy that will ensure Kueski’s continued growth and position as a leader in the market
  • Attract, retain, and develop a high-performing product management team with accountability for the overall results of the products and business
  • Establish long-term product strategies, annual and quarterly roadmaps, and sprint planning
  • Collaborate with cross-functional teams from engineering, design, marketing, data science, risk customer support, and other functions to establish product goals, and establish the priority and sequencing of new features and product improvements
  • Conduct market research, analyze customer needs and feedback, and define product requirements
  • Oversee the development process, and collaborate with design teams, operation managers, finance teams, and engineering managers to ensure the product meets quality standards
  • Play a key role in business and marketing strategies, and ongoing product performance analysis
  • Clearly communicate the direction, plans, objectives, and performance measures and progress against plans to all stakeholders; plan and set strategies and have ownership for daily execution to achieve short-term and longer-term goals
  • Proactively address competing priorities and resolve complex conflicts between different teams
  • Lead transformative change when needed and serve as a living example of the desired culture of the company; help peers in other areas become successful so that the company is ultimately successful
  • Analyze data, metrics, and trends to inform the organization on how it should invest its resources
  • Help evolve the product management discipline within the Product organization and grow a healthy, collaborative, productive, and inclusive product culture in line with our company values

Position Requirements

  • 6+ years of experience managing and developing well-loved consumer products with experience defining product roadmaps, building collaboratively with design and engineering
  • 4+ years of experience managing high-performing teams, ideally with experience managing other people managers or team leads
  • Leadership capability to drive company objectives and achieve goals through people and processes
  • Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts
  • An entrepreneurial, customer-focused product mindset with a proven track record of building products that customers love
  • Structured problem solver and expert at prioritization with good instincts and analytical skills to focus on the things that matter most
  • Compelling storyteller with experience communicating concepts and ideas to engineers and creatives
  • Technical knowledge to define complex solutions and translate them into scalable products that solve problems
  • Ability to collaborate effectively across different teams and disciplines using qualitative and quantitative methods to solve ambiguous problems
  • Solid financial background with experience in financial services (banking, lending, financial transactions); expertise in accounting and finance is ideal
  • Experience with financial products with a track record of developing and deploying effective controls and managing fraud prevention, revolving credit lines, credit card or deposit products at an issuer or payment network is a distinct advantage
  • Ability to work with financial and analytical concepts such as revenue, P&L, statistical inference, and different credit product business models
  • Ability to work in a fast-paced and agile development environment; startup and relevant scaled organizational experience is ideal
  • Experience with web / mobile development technologies
  • Engineering or other technical college degree is a plus
  • Fluent in both Spanish and English