Colektia

colektia.com

Colektia is a digital platform that helps financial institutions create new digital collections models, based on artificial intelligence. They predict the best communication strategy for companies to contact debtors (best channel / best time / best day) and use robots to do so. The platform generates portals so that users can generate their payments, refinance and schedule payment promises. Colektia uses predictive models throughout the management process in key stages such as segmentation, validation, and management of management channels. Their artificial intelligence processes allow them to develop the best strategy to achieve greater effectiveness and efficiency in the collection. They integrate new channels such as WhatsApp, Facebook, Twitter, etc., Expanding the management capacity and improving the contact ability.