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Merchant Success Executive CNP



Mexico City, Mexico
Posted on Tuesday, August 8, 2023

Who we are?

The Merchant Success Executive CNP is responsible for developing long term relationships with a portfolio of top merchants within the CNP portfolio, helping them to achieve their sales targets through Clip´s Value Proposition and having special focus on the solutions of CNP. For this role, it is fundamental to get a deep understanding of the merchants, their products or services, needs and requirements; in order to identify opportunities and recommend growth strategies where Clip may assist.

Education Level & Work Experience:

  • Bachelor degree on business administration, marketing or related experience
  • Advanced English level (desired)
  • +3 years in client management or sales

Key Responsibilities:

    • Analyze and understand clients´ behavior and industry trends
    • Develop an effective strategy to prioritize the merchants on portafolio and get the best results
    • Manage efficiently a pipeline of up sale and cross sale opportunities.
    • Develop and execute maintenance and retention strategies.
    • Ensure a great customer experience on every interaction with our products.
    • Develop a close relationship with the customers by continuously understanding their challenges, needs and proposing solutions that meet their objectives.
    • Elaborate Account Reviews
    • Propose and manage projects that increase the efficiency and effectiveness of the area.
    • Understand digital payments in order to suggest the best strategy for CNP solutions

    Technical knowledge:

    • Ability to problem-solveGreat organizational and Time management skillsExcellent negotiation skills
    • Strong analytical skills
    • Team player
    • Stakeholder management

    At Clip we embrace and honor the differences of our Clippers, and together we create a vibrant and extraordinary culture in a space where everyone can be their true self and thrive to their full potential.

    We promote access to the same opportunities in a safe and respectful space, free of discrimination and harassment.

    Diversity, equity and inclusion have been part of Clip since its foundation and are a key part of our essence. Together we make the extraordinary happen!

    Please consult www.clip.com.mx to learn more about our privacy notice.

    If you are unstoppable, creative and have the skills we need, we want to hear from you!