Who we are?

The E-Managed CNP Executive is responsible of developing long term relationships with a portfolio of top merchants mostly managed electronically, helping them to achieve their sales targets through Clip´s Value Proposition and having special focus on the solutions of CNP. For this position is fundamental to get a deep understanding of the merchants, have proven experience in launching e-managed campaigns, having the capacity to manage a large number of accounts at the same time, providing all of them excellent service and quick solutions for their problems.

Education Level & Work Experience:

• Bachelor degree on business administration, marketing or related experience
• Advanced English level (desired)
• +3 year in client management or sales, with proven record creating/managing e-managed campaigns

Key Responsibilities:

• Create digital campaigns for a large number of merchants (phone, whatsapp, e-mail strategy)
• Analyze and understand clients´ behavior and industry trends
• Develop an effective strategy to prioritize the merchants on portafolio and get the best results
• Manage efficiently a pipeline of up sale and cross sale opportunities.
• Develop and execute maintenance and retention strategies.
• Ensure a great customer experience on every interaction with our products.
• Develop a close relationship with the customers by continuously understanding their challenges, needs and proposing solutions that meet their objectives.
• Elaborate Account Reviews, providing clarity on the merchants evolution since it started using Clip´s solutions
• Propose and manage projects that increase the efficiency and effectiveness of the area.
• Understand digital payments in order to suggest the best strategy for CNP solutions

Technical knowledge:

• Ability to problem-solveGreat organizational and Time management skillsExcellent customer service spiritSet-up of electronic campaigns
• Strong analytical skills
• Team player
• Stakeholder management

At Clip we embrace and honor the differences of our Clippers, and together we create a vibrant and extraordinary culture in a space where everyone can be their true self and thrive to their full potential.

We promote access to the same opportunities in a safe and respectful space, free of discrimination and harassment.

Diversity, equity and inclusion have been part of Clip since its foundation and are a key part of our essence. Together we make the extraordinary happen!

Please consult www.clip.com.mx to learn more about our privacy notice.

If you are unstoppable, creative and have the skills we need, we want to hear from you!