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Technical Program Manager III

Kueski

Kueski

IT, Operations
Mexico City, Mexico
Posted on Friday, April 19, 2024
About Kueski
Founded in 2012 with the mission to improve the financial lives of people in Mexico, Kueski is the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for its innovative financial services. Its flagship product, Kueski Pay, allows customers to make purchases and pay later, both online and in physical stores and has become the payment choice for a quarter of Mexico's leading e-commerce merchants. Notably, it stands out as the first buy now, pay later (BNPL) option accessible to Mexican consumers on Amazon.com.mx.
Kueski is frequently recognized for its strong, diverse and inclusive company culture. In 2022, Kueski was named one of the most ethical companies in Mexico by AMITAI, and one of the best companies for both young professionals and female talent in Mexico by EFY. The company has also been named to CB Insights’ Fintech 250 list.
Purpose
Over half of the Mexican population does not have access to financial products, due to the limitations of traditional banking institutions. Kueski’s mission is to provide financial opportunities to these people through technological innovation.
Technical Program Managers are familiar with having to constantly balance between empowering the rapid growth of a startup and the demands of working in the Finance Sector to drive the execution of technical work across teams.
The ideal candidate is comfortable collaborating with different teams to accomplish organizational goals. Additionally, the ideal candidate is a promoter of technical excellence and helps teams to thrive by constantly making informed decisions that consider tradeoffs, and pushing the team to follow and improve their practices.

Key Responsibilities

  • Promoter of technical excellence and helps the team to thrive by constantly making informed decisions that consider tradeoffs, and pushing the team to follow and improve their practices
  • Collaborate with technical and business teams in the analytical stages of projects, helping the team to estimate complex business requirements and translate them into technical requirements
  • Document, organize, and drive delivery of a diverse set of business and technical requirements and apply business understanding to evaluate trade-offs and make informed decisions
  • Monitor, and report status on the project from initiation through delivery serving as the program or project leader to ensure the effective execution of agreed-upon plans; define and track business requirements in JIRA, lead standard Agile ceremonies (daily stand-ups), and identify and communicate obstacles and risks
  • Support and promote best practices for teamwork; assign and monitor the work of team members while reporting to leadership as well as other key stakeholders regularly
  • Manage the feedback process of projects, conducting regular retrospectives and applying relevant learnings; identify and promote areas of improvement for deliverables, practices, and processes - such as identifying and prioritizing tech debt

Position Requirements (Experience & Competencies)

  • Experience in Agile Program Management
  • Demonstrated experience leading complex technology programs
  • Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of trust and confidence with internal stakeholders
  • Strong experience with software development process models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them in the right proportions to fit a project and business environment
  • Deep expertise as a Scrum Master, or leading programs using Agile and Agile-like methodologies; experience with JIRA and other Agile tools & techniques to manage technology programs
  • Ability to collaborate in an interdisciplinary team to ensure completion of the project delivery on schedule and within defined constraints
  • Experience managing complex projects that require multiple iterations and may involve different technologies
  • Strong track record of collaboration and teamwork
  • Exceptionally organized with an attention to detail
  • Strong analytical and critical thinking skills
  • Fluency in English and Spanish

You’ll love working at Kueski because:

  • We have a mission-driven culture focused on customer value, teamwork, humility, and integrity.
  • Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition is embedded in our company processes, systems, and practices.
  • We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success.
  • We´re committed to building an inclusive and diverse team and we know this leads to incredible work.
Kueski: Where talent excellence improves Mexican lives
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